Skip to main content

Crisis Management

Crisis Management

Advertisements
Previous Page
Next Page  

What is Crisis Management?

In any organization or business, it is always essential that you are prepared for any problems that may arise when it is least expected.
It is in the way that you deal with these issues that the success of your business will be based on. It is a well known fact that the biggest blow to an organization comes from the major unpredictable disasters that occur often leaving everyone, from the management to the public, involved in a state of confusion.
No organization however big or famous is immune from various crises. This may include situations such as your computer systems failing or even worse, infrastructure being completely destroyed.
Crisis management has entered the field of management only very recently but has since contributed a great deal to the prevention of major management disasters.

Understanding a Crisis

What crisis management typically requires is that you carry out forecasting of certain crises that you think could occur in the near future, putting your organization into jeopardy.
You then also come up with a solution as to how you would go about dealing with such a crisis. This would also require you to have a clear plan of all steps that would need to be taken should such a situation arise.
However, it may not always be the case that the organization has time to prepare for such a crisis. In such a situation, the management team would need to work on mitigating the amount of loss caused and recovering from the crisis at hand.

Types of Crises

It is important that you have a good understanding of the different types of crises that could take place at the very outset.
This is vital as all crises cannot be handled in the same manner and would require different approaches and various techniques to be applied. Although types of crises can be categorized into several kinds, the most common categories are as follows:
  • Financial crises - This would be a huge problem for any organization, but is fairly predictable to quite an extent when compared with other types of crises. Such a crisis would basically involve the organization heading in the direction of bankruptcy.
  • Natural disasters - This type of crisis is highly unpredictable and could come by at any time. Several examples of such situations could be given today, from example, earthquakes in countries such as China a few years ago and Haiti and other disasters such as tsunamis and hurricanes, you should always be ready to face such a situation.
  • Technological crises - This is where a system collapses due to failure in the functioning of different equipment and machinery used. As mentioned previously, a computer system failure is one example of such a crisis. These crises could occur either because of human error or a fault in the system used which has multiple consequences. This may also include chemical spills and oil leaks. One famous case is that of the Chernobyl nuclear power plant in 1986 which caused much damage.
  • Political & Social - With the current political climate the world over, you may also want to take into consideration any threats to security and any form of terrorist activity.
No organization is free from internal politics and disagreement between the various levels of the workforce.
It is therefore essential that you always keep in mind that high-ranking workers could always resign in the middle of an important project or the workers may plan a strike or protest to express their disgruntlement with the way certain aspects of the organization are run.
Knowing how to manage employee disgruntlement is therefore key to preventing any future fights from erupting, impeding the progress of work being carried out by the organization.

Planning for an Impending Crisis

Without a clear plan as to how to deal with the crises that could occur at the very outset, you would only drag the organization into greater problems.
It is very important that someone plays the role of a leader and chooses a dynamic team in order to carry out all aspects of planning.
It is this management team that would have to not only ascertain what types of crises may occur, but then carry on to study various strategies that could be applied to minimize or even prevent altogether any damage that could be caused.
The next step would then be to try out these strategies and see if it would work.
At times such as these, your organization would benefit greatly from other organizations that would be able to provide you with invaluable resources to help you mitigate the crises to the greatest extent possible.
Crisis Management

Dealing with Crises

It is essential to keep in mind that when a crisis occurs you would need to have a response team ready to deal with the media and the various stakeholders.
All these parties would need information on the given situation and what is being done to deal with it. This also requires you to have a clear crisis communication plan with the target audience in mind.
Remember that each group needs to be handled in a different manner; customers may not require the same information as the employees of the organization, and so on.

Conclusion

The only way to successfully control a crisis from going out of your hands is to always have a good plan and a good team ready to deal with various situations that may crop up.
With these strategies in place, you would always be able to reduce the damage caused to the organization to a great extent.

Comments

Post a Comment

Popular posts from this blog

Education of India Part 2

History [ edit ] Main article:  History of education in South Asia The remnants of the library of  Nalanda , built in the 5th century BCE by  Gupta kings . It was rebuilt twice after invasion, first after an invasion from the  Huns  in the 5th century BCE and then after an invasion from the  Gaudas  in the 7th century CE but abandoned after the third invasion by  Turkic invaders  in the 12th century. Takshasila  (in modern-day Pakistan) was the earliest recorded centre of higher learning in India from possibly 8th century BCE, and it is debatable whether it could be regarded a university or not in modern sense, since teachers living there may not have had official membership of particular colleges, and there did not seem to have existed purpose-built lecture halls and residential quarters in Taxila, in contrast to the later Nalanda university in eastern India.  Nalanda  was the oldest university-system of education in the world in the modern sense of university. There al
Post a Comment
Read more

Save a Workbook in another File Format

  Save a Workbook in another File Format When you save an Excel 2013 Workbook, by default it saves in the  .xlsx  format. Excel 2013 supports saving in other formats, but whenever you save a workbook in another file format, some of its formatting, data, and features might not be saved. File Formats (File Types) that are supported in Excel 2013 − Excel File Formats Text File Formats Other File Formats Excel File Formats Format Extension Description Excel Workbook .xlsx The default XML-based file format for Excel 2007-2013. Cannot store Microsoft Visual Basic for Applications (VBA) macro code or Microsoft Office Excel 4.0 macro sheets (.xlm). Strict Open XML Spreadsheet .xlsx An ISO strict version of the Excel Workbook file format (.xlsx). Excel Workbook (code) .xlsm The XML-based and macro-enabled file format for Excel 2007-2013. Stores VBA macro code or Excel 4.0 macro sheets (.xlm) Excel Binary Workbook .xlsb The binary file format (BIFF12) for Excel 2007-2013. Template .xltx The defa
Post a Comment
Read more

Change in Charts Group

  Change in Charts Group The Charts Group on the Ribbon in MS Excel 2013 looks as follows − You can observe that − The subgroups are clubbed together. A new option  ‘Recommended Charts’  is added. Let us create a chart. Follow the steps given below. Step 1  − Select the data for which you want to create a chart. Step 2  − Click on the  Insert Column Chart  icon as shown below. When you click on the  Insert Column chart , types of  2-D Column Charts , and  3-D Column Charts  are displayed. You can also see the option of More  Column Charts . Step 3  − If you are sure of which chart you have to use, you can choose a Chart and proceed. If you find that the one you pick is not working well for your data, the new  Recommended Charts  command on the  Insert  tab helps you to create a chart quickly that is just right for your data. Chart Recommendations Let us see the options available under this heading. (use another word for heading) Step 1  − Select the Data from the worksheet. Step 2  − C
Post a Comment
Read more